Returns & Exchanges

At D.Franklin®, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Please ensure all tags remain attached to facilitate a smooth refund process to your original payment method.

1

Initiate the Request

Log in to our Returns Portal using your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original box or a secure mailing bag, ensuring all original labels and protective films are included.

3

Ship the Package

Print the provided prepaid shipping label and drop off the package at your nearest authorized courier collection point.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed and credited back to you within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing